Frequently Asked Questions

Level 1 chargers use a standard household socket and provide slow charging (ideal only for emergencies).

Level 2 chargers are dedicated home or workplace chargers, delivering much faster charging speeds the most popular choice for UK households.

Level 3 (Rapid/Ultra-Rapid) chargers are public units that can charge an EV to 80% in as little as 20-40 minutes.

At VoltPoint Energy, we specialise in home and business Level 2 installations that balance speed, safety, and cost-effectiveness.

Charging costs depend on your energy tariff and vehicle battery size. On average:

5–15p per mile (much cheaper than petrol/diesel).

Example: Fully charging a 60kWh EV battery typically costs around £12 on a standard tariff, or less with an off-peak EV energy plan.

We can advise you on the best EV-friendly energy tariffs to reduce your long-term charging costs.

Smart chargers connect to Wi-Fi and  and allow you to:

Schedule charging at cheaper offpeak hours.

Track energy usage from your phone.

Optimise charging based on your car’s onboard system.

Future-proof your setup for solar and battery storage.

All Rolec chargers we supply are smart ready, giving you complete control and savings.

Yes. When combined with solar panels and a home battery system, you can power your EV using renewable energy. VoltPoint Energy installs chargers that are solar compatible, so you can upgrade later without replacing your charger.

This makes your home more sustainable and protects you from rising energy prices.

Yes, through the OZEV Workplace Charging Scheme (WCS), businesses can claim up to £350 per socket (up to 40 sockets) and up to £2,500 per socket with Rolec's new Hex Charger.

For residential customers, while the previous OZEV grant ended in 2022 for most homeowners, some specific cases (like rental properties or flats) may still qualify. We’ll guide you through the process if you’re eligible.

Rolec chargers come with a standard 3 year warranty.

Customers who subscribe to our aftercare package receive an extended 5 year warranty, plus priority support.

This ensures your charger is fully protected and supported for the long term.

Our aftercare package gives you peace of mind with:

Extended 5 year warranty on Rolec products.

Priority call out support.

Annual system health check.

Remote monitoring and updates.

Think of it as insurance for your EV charging system ensuring it runs smoothly for years.